Managed IT Support for Austin Businesses and Care Communities
Covenant Computing serves Austin from our headquarters in Arlington, TX. We manage the networks, computers, phones and nurse call systems that Austin-area law firms, healthcare practices, senior living communities and commercial properties depend on. Most day-to-day support is handled remotely, and we plan onsite work in Austin ahead of time, so your team gets steady help without waiting on a local hire.
Or call 469-373-4393.
IT Services for Austin Organizations
Pick a full managed IT plan or just the pieces you need:
- Managed IT and help desk: remote support for your users, computers and software, with scheduled onsite visits.
- Cybersecurity and network security: protection for devices, email and the network behind them.
- Network infrastructure (Covenant Infrastructure Service): design, monitoring and management of your network.
- Structured cabling and Wi-Fi: low-voltage cabling to BICSI standards and wireless heat mapping for new or growing spaces.
- Microsoft 365, VoIP and cloud: email, files and phones that work for in-office and remote staff.
- Backup and recovery: plans to get you working again after an outage or data loss.
- Vendor management: we work with your internet, phone and software vendors for you.
Remote-First Support That Fits a Growing Austin Team
Austin teams often work across an office, home and the road. We monitor your network and devices remotely and fix most problems without a site visit. When something needs hands on hardware, we schedule onsite work in Austin. Clients with paid support plans reach live technicians, and 24/7 support is available.*
*Support hours and response times vary by service plan.
Network and Nurse Call Support for Austin-Area Senior Living
Senior living communities in and around Austin need nurse call and the network to work as one system. Covenant installs, integrates, maintains and supports nurse call systems. We are an Official RCare Distributor. We also work with Tek-Tone, Sentrics, PalCare and Sage. For new buildings and expansions, we can plan cabling, Wi-Fi and nurse call together from the start.
Communities We Serve Around Austin
We support organizations in Austin and the surrounding area, including Round Rock, Cedar Park, Georgetown, Pflugerville, Leander and San Marcos.
Flat-Rate Managed IT
Our managed IT plans use flat-rate pricing, so your monthly IT cost is predictable. Hardware refreshes available on select plans. We explain everything in plain English, with no geek speak.
Talk With Our Team About Your IT
Not sure where to start? The Free IT Consultation is a no-cost, no-obligation conversation with our team about your network, nurse call or IT needs.
Or call 469-373-4393.
Need a deeper look? Our Full Site, Network & Nurse Call Assessment is a paid assessment, quoted up front. If you move forward with Covenant within 60 days of the findings review, the assessment fee is credited.
Need technical support right away? Call 469-844-7789.
Austin IT Support FAQ
Do you have an office in Austin?
No. Our only office is our headquarters in Arlington, TX. We serve Austin clients with remote support and scheduled onsite visits.
How do you handle onsite work in Austin?
Most issues are solved remotely. When hardware, cabling or a site visit is needed, we schedule the onsite work with you ahead of time.
Which communities near Austin do you serve?
We serve Austin and nearby communities, including Round Rock, Cedar Park, Georgetown, Pflugerville, Leander and San Marcos.
Can you support staff who work from home?
Yes. We support Microsoft 365, cloud apps, VoIP phones and remote devices so your team can work from the office or from home.
Do you support nurse call systems in Austin-area senior living communities?
Yes. Covenant installs, integrates, maintains and supports nurse call systems. We are an Official RCare Distributor, and we also work with Tek-Tone, Sentrics, PalCare and Sage.
What is the Free IT Consultation?
It is a no-cost, no-obligation conversation with our team about your IT, network or nurse call needs. It is not a troubleshooting session. For technical support, call 469-844-7789.