Privacy Policy

Covenant Computing, LLC
2261 Brookhollow Plaza Dr, Ste 301, Arlington, TX 76006
Phone: 469-373-4393
Email: support@covenantcomputing.net

Effective date: November 11, 2026

This Privacy Policy explains what information Covenant Computing, LLC (“Covenant,” “we,” “us”) collects through our website, https://covenantcomputing.net (the “Site”), how we use it, who we share it with, and the choices you have. We are a business-to-business IT services company based in Arlington, Texas. This policy applies to the Site and the forms on it. It does not cover information we handle for clients under a separate service agreement.

1. Information you give us

We collect the information you choose to enter in the forms on our Site.

Contact form and Free IT Consultation request. Your name, company, email address, phone number, and anything you write in your message. We may also ask about your locations and number of workstations, whether your request is part of a formal bid, and whether you have a current or preferred IT vendor.

IT Health Self-Check. If you take our free IT Health Self-Check, we collect:
– your answers to the questions, and the score and results calculated from them;
– profile details such as your industry, number of locations, and number of workstations (seats);
– your name, company, email address, and phone number; and
– whether you ask us to call you or ask to set an appointment, and any scheduling details or notes you add.

Text messages. If you opt in to receive text messages from us, we collect your mobile phone number and your consent. See Section 7.

Please don’t send us passwords, payment card numbers, health information, or other sensitive personal information through our website forms.

2. Information collected automatically

When you visit the Site or submit a form, some information is collected automatically:

  • Campaign and referral information, such as UTM parameters (for example, utm_source, utm_medium, utm_campaign) in the link you followed, and the page you came from.
  • Page information, such as the URL of the page where you submitted a form.
  • Technical information, such as your IP address, browser type, device type, and the date and time of your visit or submission.
  • Cookies and similar technologies. Cookies are small files stored by your browser. We and our service providers use them to keep the Site working, to protect our forms from spam, to remember referral and campaign information, and to understand how the Site is used.

Analytics. We use Google Analytics to understand how visitors use the Site, such as which pages are visited and how people find us. Google Analytics uses cookies and collects information such as your IP address, device, and browsing activity on the Site. You can learn more at https://policies.google.com/technologies/partner-sites and opt out with the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

Order and referral cookies. We also use WooCommerce order-attribution cookies that record how you found the Site, such as the campaign or website that referred you.

Scheduling. When you book a meeting through our Calendly scheduling link, Calendly collects the details you enter (such as your name, email, and meeting time) and shares them with us. Calendly’s own privacy policy applies to its service.

Accessibility and site seal. The Site includes an Elementor accessibility widget that helps visitors adjust how the page is displayed, and a RapidScanSecure site seal that shows the Site has been checked for certain security issues. These tools may set cookies or collect the technical information needed to provide those features.

Your cookie choices. Most browsers let you block or delete cookies. If you block cookies, some parts of the Site, including spam protection on our forms, may not work properly.

Do Not Track. Browsers offer a “Do Not Track” setting. There is no common standard for how websites should respond to it, and the Site does not currently respond to Do Not Track signals.

3. Google reCAPTCHA and spam screening

Our forms use Google reCAPTCHA to help make sure submissions come from real people and not automated programs. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Your use of reCAPTCHA is subject to the Google Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).

We also screen form submissions for spam and abuse. For example, we may check that an email address is properly formatted, look for repeated or automated submissions, and limit how many times a form can be submitted in a short period. Submissions that look like spam may be set aside for review or discarded.

4. How we use your information

We use the information we collect to:
– respond to your messages, questions, and consultation requests;
– show you your IT Health Self-Check results, and follow up with you about your results or any call or appointment you request;
– contact you about our services, including by phone or email from our sales team;
– send you emails you have signed up for, such as our newsletter;
– understand which pages, campaigns, and referral sources bring visitors to the Site;
– protect our Site and forms from spam, fraud, and abuse; and
– improve our website, our services, and our communications.

We store the information you submit in our customer relationship management (CRM) system, Odoo, so our team can keep track of your request and our conversations with you.

5. Emails and newsletter

We send email follow-ups about the request or Self-Check you submitted. We send our newsletter and marketing emails only to people who have opted in, and every email includes an unsubscribe link.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any of our emails, or by contacting us using the details in Section 12. Even if you unsubscribe from marketing emails, we may still contact you about a request you’ve made or about services we provide to you.

6. We do not sell your personal information

We do not sell your personal information. We do not share it with other companies for their own marketing.

7. Text messages (SMS)

If you opt in to receive text messages from us by giving us your mobile phone number, you agree to receive text messages from Covenant Computing, LLC. Your consent applies only to Covenant Computing, LLC and is not transferred to any other company. Message and data rates may apply.

We use your mobile number and SMS opt-in information only to send the messages you asked for. We do not share your SMS opt-in data or consent with any third parties for their marketing purposes. We may share it with service providers that help us deliver text messages, such as messaging platform providers and phone carriers, only for that purpose.

You can opt out of text messages at any time by replying STOP, or by emailing us at support@covenantcomputing.net.

8. How we share information

We share personal information only:
– With service providers that help us run our business and the Site, and only so they can provide those services to us. These include our website hosting provider (Flywheel), our CRM and email provider (Odoo), Google (reCAPTCHA and Google Analytics), Calendly (online appointment scheduling), Microsoft 365 (email), and our text messaging provider.
– When required by law, such as in response to a subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, our clients, or others’ safety.
– In a business transfer, such as a merger, acquisition, or sale of all or part of our business, in which case the information would be transferred as part of that transaction.

9. How long we keep information

We keep the information you submit for as long as we need it for the purposes described in this policy, such as following up on your request and maintaining our business records, unless a longer period is required by law. Form submissions from people who do not become clients are deleted after 2 years of inactivity. When we no longer need it, we delete it or remove the details that identify you.

10. How we protect information

We use reasonable administrative, technical, and physical measures to protect the information we collect. However, no method of sending or storing data over the internet is completely secure, and we cannot promise that your information will never be accessed, used, or disclosed without authorization.

11. Children’s privacy

Our Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

12. Your choices: access, correction, and deletion

You can ask us to:
– tell you what personal information we have about you;
– correct information that is wrong or out of date; or
– delete your personal information.

To make a request, email us at support@covenantcomputing.net or call 469-373-4393. We may need to confirm your identity before acting on your request. We may keep some information when we need it for legal, security, or recordkeeping reasons.

13. Links to other websites

Our Site may link to or embed content from other websites, such as social media pages, videos, or scheduling tools. Those sites have their own privacy policies, and we are not responsible for their practices.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top. If we make significant changes, we may also tell you in other ways, such as a notice on the Site.

15. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Covenant Computing, LLC
2261 Brookhollow Plaza Dr, Ste 301
Arlington, TX 76006
Phone: 469-373-4393
Email: support@covenantcomputing.net