Why Choose Us?
Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Texas that provides these benefits to your business.
Here are the reasons you can depend on Covenant Computing to keep you and your business up and running:
- Quick Response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Experienced – We hire only seasoned, professional technicians with at least 5-10 years of experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
- Business Savvy – We design, evaluate, and justify technology solutions from a thorough understanding of the business benefit for your company.
- One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive – Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive Project Management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No Geek Speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
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5 Reasons to Choose Covenant Computing to Support Your Computer Network
1. Level up your IT support.
Covenant Computing has proven to not only solve your problems, but we answer our phone calls LIVE or return them within 5 min! That’s right, you are guaranteed to speak to someone from our company about your issues, not a robot. In addition to this, our customers rave about our friendly, responsive, and dedicated technicians. Our customer service is truly next level.
2. Peekaboo! Stop hiding from your customers.
Besides our standard lines of support, Covenant Computing will make sure your business is lifted to new heights with our robust digital marketing plans. Customers who have adopted this have seen an average 3x increase to their leads and exposure. We don’t just support you; we lift you up to new levels of business. Your market needs to see you, we make sure they do.
3. One Password to rule them all.
Covenant Computing helps you organize your form-fill data, sensitive information, digital wallet, passwords, and sensitive notes all in one place. Our NextGen Password Management will not only protect you from cybercriminals but will also ensure you are not wasting valuable time hunting down passwords, security pins, 2FA credentials, and backup codes. You have the ability to protect your accounts by saving and sharing your passwords without revealing them. You only need one password; the rest are remembered for you. This has proven to save companies 2 weeks of unnecessary employee downtime a year. We secure, store, and manage all your security credentials so your employees can do their jobs more efficiently.
4. Size doesn’t matter, your business does.
Keep your network up to date and up to modern standards with Covenant Computing. Our Managed Network Service, Covenant Infrastructure Service (CIS), provides agnostic engineering advice and design from a team of dedicated networking professionals. Additionally, we make your life easier by providing proactive monitoring and reporting software that allows you to focus on your core business while we handle the network your business relies on. CIS was designed with one thing in mind: minimize the pain of managing an entire network with all the trappings (monitoring, management, and administration), while delivering world-class support to our clients. CIS provides organizations of all sizes with a rock-solid solution for network administration, provided by an organization that keeps the customer in mind. This is truly Enterprise-class infrastructure management accessible to anyone.
5. One number to call, one invoice to pay.
Hiring and managing a team of Network Administrators is no easy task (onboarding, training, employee benefits, payroll, etc.) and can be costly and risky with many unknowns. With Covenant Computing managing your network, you have an entire team of proven professionals, that need no training or onboarding, overseeing your mission-critical infrastructure from WAN/LAN, Wi-Fi, connectivity, cybersecurity, and communications systems. We provide billing consolidation and vendor agnostic consultation for all your communications. One number to call, one invoice to pay.